Issues

We’re looking to squash every bug we can find!

I'm having a problem with...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. The Chrome bookmark! :(

    For some reason, clicking on the bookmark doesn't always bring up the little Clipix box. There's one website I have tried to clip a dozen times already, and the box never comes up.

    a) How do I fix it?
    b) is there a way to manually add a clip?

    19 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Bug in Multiboard Edit.

      When I try and edit my Multiboard Title, it goes blank & am unable to type anything in to replace it. I've tried it in both Compact & Full Views. I've gone into the multiboard itself but it doesn't show an Edit function w/in the multiboard. I did try and double-click the title but that doesn't work as an edit.

      Thus, my multiboards have their default numbers which isn't helpful. The ones that become blank after attempting an edit stay that way until I re-visit Clipix & then the number returns.

      7 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        3 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Can you please provide us with some details, such as which browser/s you’re encountering the issue on and whether you’re on a mac or pc? This info will help us tremendously as we try to isolate issues.

      • 7 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          5 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Until my friends join, I can't figure out what Friend-ing does.

          Are we going to only be able to see entire boards of people who have accepted our friend request? But that could mean thousands of friends just to get access to the clipboards we want to see as they update. Is there a "Follow but not Friends" option? It works fine if we're doing a search, but terribly if we are wanting to browse in a well-focused board.

          6 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            After becoming friends with someone on clipix you can see clipboards that are only visible to their friends. You will also be able to see their clips in your “Friends” section on the clipix community, comment on their clips, and send them private messages.

            You can categorize someone as an acquaintance (a bit less than a friend—they won’t know) for additional privacy.

          • Springpad Import Never Finishes

            Uploading my Springpad zip completes (about 172mb) however after waiting over an hour it appears the conversion or import never completes. The "Turn your Springs into Clips!" window never goes away and checking "My Clipboard" reveals no content in my brand new and empty account.

            5 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Importing from Pinterest

              I'm very glad to find Clipix, it has everything I ever hoped for. I am trying to import my boards from Pinterest, and I succeeded with three, but the rest are querying and then revert back to the Import button without importing the boards. I have tried it in IE, FF and Chrome. Thanks for your help.

              4 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Is there a way to see which friends are already on Clipix?

                I would like to invite first those who are already on Clipix until I get the hang of it. How can I tell who already has an account?

                4 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • My Private Boards are showing as Public Boards???

                  I have private boards showing as public boards. There is suppose to a security lock on them and there isn't one. I don't want ALL my boards public. Help please!

                  3 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • password

                    I need to reset my password because I have forgotten it. When I send the request I never get a response

                    2 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Can't log in

                      Using email interface - input email address and password - get a message saying user name or password is invalid.

                      tried several times - even tried re-registering.

                      2 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Here are important items missing from your FAQS:

                        1. List browser and/or OS requirements or limitations (if any) upfront.
                        No one should have to do product testing to find out Clipix won't work on their system.

                        2. Explain what characters are allowed/not allowed for passwords.
                        (Again, see comment above).

                        3. Are there privacy applications (such as "Do Not Track" by Abine) that interfere with Clipix? IF SO, that info needs to be prominently presented.

                        Thanks for considering adding these answers to your FAQ page.

                        2 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Creating a password?

                          What are the rules for creating passwords? I've tried mixing upper and lower case letters, adding numbers, adding special characters and making it longer. Nothing that I've tried seems to work.

                          2 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Help

                                  Did clipix upgrade the clip button? I was recently prompted to drag a "newer, faster button"
                                  to my toolbar. I coud not move forward until I did so, Shortly after doing this. my computer was hijacked. Did clipix actually make changes to the button or was I scamed?

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Ads?

                                    It seems like since I've started using the app, there are ads on my Timeline in Facebook! Please tell me Clipix isn't putting them there.

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • no response

                                      i click my board and it NEVER comes back.. any board with several hundred posts seems to do this

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • troubleshooting

                                        Hey! I missed the message that told me how to put the clip up on my favorites line. How do I do that? Please advise.

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Seeing my own posts go up

                                          Am i able to see when I post in the "everything on Clipix" section right after I post? My preferences seem correct, but it makes me wonder if anyone else sees my stuff...

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3
                                          • Don't see your idea?

                                          Issues

                                          Feedback and Knowledge Base